Return Policy

Product Condition

We sell both used and refurbished automotive engines. The condition of each engine is clearly stated on the product page and included in your order details.

Return Window

Return requests must be submitted within 30 days of delivery. The return period begins on the confirmed delivery date provided by the carrier.

Return Eligibility

To qualify for a return, all of the following conditions must be met:

• The engine must be unused and uninstalled
• No mounting, modification, or operation has occurred
• The engine must remain in its original condition
• All original packaging, accessories, and documentation are included
• Proof of purchase is provided
• The engine has not been damaged while in the customer’s possession

Non-Returnable Items

The following items are not eligible for return:

• Installed or operated engines
• Engines showing signs of use, wear, or modification
• Custom or special-order engines
• Engines sold as-is or for parts
• Engines returned after 30 days

Restocking Fee

A 25% restocking fee applies to all approved non-defective returns (e.g., changed mind or ordered wrong part). This fee covers inspection, testing, repackaging, and administrative handling.

No restocking fee applies to engines confirmed to be defective or damaged on arrival.

Return Shipping

Customers are responsible for return shipping costs on non-defective returns. Return shipping must be arranged and paid for by the customer using a freight carrier.

Engines must be properly packaged to help prevent damage during return transit. Original shipping charges are non-refundable unless the engine is confirmed defective or damaged on arrival.

Refund Method

Approved refunds are issued to the original payment method used at checkout. Refunds cannot be issued to alternate payment methods or third-party accounts.

Refund Processing Time

Refunds are processed within 7 business days after the returned engine is received and inspected. Financial institutions may require an additional 3–5 business days to complete the refund.

Return Process

1. Contact us to request a return
2. Receive return authorization and instructions
3. Ship the engine according to the provided instructions
4. The engine is inspected and the refund is processed if approved