Information We Collect

We collect information you give us directly and information our website picks up automatically when you visit.

What you provide:

  • Name and contact details (email, phone, address)
  • Payment information (card details, billing address)
  • Order history and purchase details
  • Communication preferences
  • Anything you share through contact forms or support requests

What we collect automatically:

  • IP address and device information
  • Browser and operating system
  • Pages viewed and time spent on the site
  • Referring site and search terms
  • Cookies and similar tracking technologies

How We Use It

Order processing: fulfilling orders, arranging shipping, handling payment and billing, sending order updates and tracking.

Customer support: answering questions, handling warranty claims, resolving issues.

Website improvement: understanding how the site is used, fixing what doesn't work, catching fraud.

Marketing (opt-in only): promotional emails, new product notices, and offers — only if you've agreed to receive them.

Information Sharing

We don't sell, rent, or trade your personal information. We share it only when:

  • A service provider needs it to do their job — payment processors, freight carriers, our hosting provider
  • The law requires it, or it's needed to protect our rights, property, or someone's safety
  • The business is sold, merged, or its assets transferred — your information would transfer as part of that

Cookies

We use essential cookies (the site won't work right without them), analytics cookies (to see how people use the site), preference cookies (to remember your settings), and marketing cookies (only with your consent). You can turn most of these off in your browser, though some site functionality may break if you do.

Data Security

We use SSL encryption for data in transit, store data on protected servers, limit employee access to personal information, and keep our security systems updated.

Your Rights

You can ask us to show you what personal information we hold, correct anything inaccurate, or delete your data (subject to legal and business recordkeeping requirements). You can unsubscribe from marketing emails anytime.

Data Retention

We keep your information as long as we need it to fulfill orders, meet legal and tax obligations, and support any warranty claims tied to your purchase.

Children's Privacy

This site isn't intended for anyone under 13. We don't knowingly collect information from children under 13, and we'll delete it promptly if we find we have.

Changes to This Policy

If we update this policy in a meaningful way, we'll post the revised version here, update the date at the top, and email you if you've opted into notifications.

Contact Us

Questions about this policy or how we handle your data:

Email: info@ajgonzalezjdm.com
Phone: 435-701-8836
Address: 820 400 N, Orem, UT 84057, USA