Shipping Policy

At AJ Gonzalez JDM, every engine is carefully inspected, prepared, and secured for freight transportation before it leaves our facility. Because engines are shipped by freight carrier rather than standard parcel services, please review the information below before placing your order.

Shipping Rate

JDM Engines: Flat Rate Shipping – $150

All engine orders are shipped within the United States via R+L Carriers Freight Service.

This shipping rate includes standard curbside delivery. Freight carriers are not authorized to move shipments into garages, homes, workshops, or other private areas. Delivery will be made to the nearest accessible location at the delivery address.

Order Processing & Transit Times

  • Orders are processed within 1–2 business days

  • Orders placed before 4:00 PM MST, Monday through Friday, may ship the same business day when inventory is available

  • Typical transit time is 3–7 business days, depending on destination and freight schedules

Transit times are estimates only and are not guaranteed.

Freight Carrier

Engine shipments are delivered through R+L Carriers LTL Freight Service.

All engines are shipped on a pallet and secured for transportation. Residential deliveries include liftgate service where available. Customers located in rural areas, gated communities, restricted-access locations, or areas with limited truck access may be required to coordinate an alternate delivery location with the carrier.

Packaging & Preparation

Before shipment, each engine is:

  • Drained of applicable fluids

  • Secured to a freight pallet

  • Professionally shrink-wrapped and protected for transport

  • Inspected prior to shipment

We take reasonable precautions to ensure every engine leaves our facility properly packaged and ready for freight transportation.

Delivery Inspection Requirements

Customers are responsible for inspecting the shipment at the time of delivery.

Before signing the delivery receipt, inspect the pallet and packaging for any visible signs of damage, including:

  • Broken pallet boards

  • Torn shrink wrap

  • Impact damage

  • Missing items

  • Fluid leaks

If damage is present:

  1. Note "DAMAGED" on the carrier's delivery receipt.

  2. Take photographs of the shipment before unloading.

  3. Notify AJ Gonzalez JDM as soon as possible.

If severe damage is present, you may refuse delivery.

Once a delivery receipt is signed without damage notation, freight carriers may deny damage claims. AJ Gonzalez JDM cannot guarantee approval of claims for concealed or undocumented shipping damage.

Delivery Appointments

Freight carriers typically contact customers before delivery to schedule an appointment window.

Please ensure that the phone number provided during checkout is accurate and monitored. Failure to respond to carrier communications may result in storage charges, delayed delivery, or additional carrier fees.

Any fees assessed by the carrier due to missed appointments or inability to contact the customer are the responsibility of the customer.

Missed Deliveries & Re-Delivery Fees

If a scheduled delivery appointment is missed or refused for reasons unrelated to shipping damage, the freight carrier may charge additional fees for storage, re-delivery, or return transportation.

Any such charges are the responsibility of the customer and must be paid before further delivery arrangements can be made.

Shipping Address Requirements

Customers are responsible for providing a complete and accurate shipping address.

Additional fees may apply for:

  • Address corrections

  • Re-routing shipments after dispatch

  • Refused deliveries

  • Missed delivery appointments

  • Limited-access delivery locations

Any carrier charges resulting from incorrect information provided by the customer are the customer's responsibility.

Shipping Delays

While we work closely with our freight partners to ensure timely delivery, circumstances beyond our control may affect transit times, including:

  • Severe weather

  • Traffic disruptions

  • Mechanical breakdowns

  • Freight terminal delays

  • High seasonal shipping volumes

AJ Gonzalez JDM is not responsible for delays that occur after a shipment has been released to the freight carrier.

Questions About Shipping

If you have questions regarding freight delivery, shipping access, commercial delivery locations, or special delivery requirements, please contact us before placing your order.

AJ Gonzalez JDM
Phone: 435-701-8836
Email: info@ajgonzalezjdm.com