Privacy Policy
Last updated: December 2024
Information We Collect
Arthur Gonzalez JDM Engines collects information you provide directly to us and information we obtain automatically when you use our website.
Personal Information You Provide
- • Name and contact information (email, phone, address)
- • Payment information (credit card details, billing address)
- • Order history and purchase details
- • Communication preferences
- • Information in contact forms and customer support inquiries
Information Collected Automatically
- • IP address and device information
- • Browser type and operating system
- • Pages visited and time spent on our website
- • Referring website and search terms
- • Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
Order Processing
- • Process and fulfill your orders
- • Arrange shipping and delivery
- • Handle payments and billing
- • Provide order updates and tracking
Customer Support
- • Respond to inquiries and requests
- • Provide technical support
- • Handle warranty claims
- • Resolve customer service issues
Website Improvement
- • Analyze website usage and performance
- • Improve user experience
- • Develop new features and services
- • Prevent fraud and security threats
Marketing (Opt-in Only)
- • Send promotional emails (with consent)
- • Notify about new products and sales
- • Provide relevant product recommendations
- • Share industry news and updates
Information Sharing
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
Service Providers
We share information with trusted third parties who help us operate our business, including payment processors, shipping companies, and website hosting services.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety of our customers.
Business Transfers
In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business transaction.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience:
Types of Cookies We Use:
- • Essential Cookies: Required for website functionality and security
- • Analytics Cookies: Help us understand how visitors use our website
- • Preference Cookies: Remember your settings and preferences
- • Marketing Cookies: Used to deliver relevant advertisements (with consent)
You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.
Data Security
We implement appropriate security measures to protect your personal information:
Encryption
SSL encryption for data transmission
Secure Storage
Protected servers and databases
Access Controls
Limited employee access to personal data
Regular Updates
Security systems and protocols
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Update
You can request access to your personal information and update inaccurate data by contacting us.
Marketing Opt-out
You can unsubscribe from marketing emails at any time using the unsubscribe link or contacting us directly.
Data Deletion
You can request deletion of your personal information, subject to legal and business requirements.
Data Retention
We retain your personal information for as long as necessary to:
- • Fulfill the purposes outlined in this privacy policy
- • Comply with legal obligations and resolve disputes
- • Maintain business records for tax and accounting purposes
- • Provide ongoing customer support and warranty services
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- • Posting the updated policy on our website
- • Updating the "Last updated" date at the top of this page
- • Sending email notification for significant changes (if you've opted in)
Contact Us
If you have questions about this privacy policy or our data practices:
Email: info@ajgonzalezjdm.com
Phone: (435) 352-6251
Address: Arthur Gonzalez JDM Engines, Dallas, TX