Privacy Policy

Last updated: December 2024

Information We Collect

Arthur Gonzalez JDM Engines collects information you provide directly to us and information we obtain automatically when you use our website.

Personal Information You Provide

Name and contact information (email, phone, address)
Payment information (credit card details, billing address)
Order history and purchase details
Communication preferences
Information in contact forms and customer support inquiries

Information Collected Automatically

IP address and device information
Browser type and operating system
Pages visited and time spent on our website
Referring website and search terms
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing

Process and fulfill your orders
Arrange shipping and delivery
Handle payments and billing
Provide order updates and tracking

Customer Support

Respond to inquiries and requests
Provide technical support
Handle warranty claims
Resolve customer service issues

Website Improvement

Analyze website usage and performance
Improve user experience
Develop new features and services
Prevent fraud and security threats

Marketing (Opt-in Only)

Send promotional emails (with consent)
Notify about new products and sales
Provide relevant product recommendations
Share industry news and updates

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

Service Providers

We share information with trusted third parties who help us operate our business, including payment processors, shipping companies, and website hosting services.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety of our customers.

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business transaction.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use:

Essential Cookies: Required for website functionality and security
Analytics Cookies: Help us understand how visitors use our website
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Data Security

We implement appropriate security measures to protect your personal information:

Encryption

SSL encryption for data transmission

Secure Storage

Protected servers and databases

Access Controls

Limited employee access to personal data

Regular Updates

Security systems and protocols

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update

You can request access to your personal information and update inaccurate data by contacting us.

Marketing Opt-out

You can unsubscribe from marketing emails at any time using the unsubscribe link or contacting us directly.

Data Deletion

You can request deletion of your personal information, subject to legal and business requirements.

Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this privacy policy
Comply with legal obligations and resolve disputes
Maintain business records for tax and accounting purposes
Provide ongoing customer support and warranty services

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

Posting the updated policy on our website
Updating the "Last updated" date at the top of this page
Sending email notification for significant changes (if you've opted in)

Contact Us

If you have questions about this privacy policy or our data practices:

Email: info@ajgonzalezjdm.com

Phone: (435) 252-1049

Address: 820 400 N Orem, UT 84057, USA